« Ouvrir la porte à un client avant même qu’il la pousse. Lancer une journée et faire que chacun reparte motivé. Fermer une boutique avec la même exigence qu’à l’ouverture.
That's what I did for 15 years, in Paris, London and Dubai — as both a sales associate and a network director — and I never saw it as anything other than a vocation.
What I couldn't find: a firm that truly understood what retailers live through. Their challenges, their day-to-day, their reality.
I founded Shortlist to fill that gap. A recruitment and training firm, deeply specialised in luxury retail. Fundamentally human."